§1 Participation in the customer recruiting program
By signing this contract, each customer can declare participation in the customer referral program. Only persons with unrestricted legal capacity who have reached the age of 18 are entitled to participate.
§2 Customers recruit customers
At the latest when the order is placed, the new customer must state in writing (by e-mail or on the order form) who recruited them.
For the successful mediation of a new customer, the existing customer receives a commission of 5% of the net order value received.
In the event that the existing customer (B) who places the new customer (A) in turn was placed by a previous existing customer (C), this existing customer (C) who originally recommended it receives a commission of a further 2.5%. of the net order value received to the new customer (A) indirectly acquired by him. If the current new customer (A) recruits a new customer, (C) no longer receives a share, but (B) does. Participation is therefore always only on a maximum of 2 levels.
The customer recruits customer program only applies to services provided directly by Resbau GmbH. If a partner company is commissioned by Resbau GmbH, there is no claim for commission from the customer referral program. A commission payment is only made on the net service turnover. Material costs are generally excluded from commission payments.
A commission claim arises from a net turnover of the referred customer of 100 euros.
For data protection reasons, commission payments can only be made if the advertising customer also participates in the "Customers refer customers" program, since this requires a commission statement, in which personal data of the advertising customer must also be processed.
§3 Commission payment
The customer's claim to commission arises after the customer has paid his bill. The advertising customer receives a commission statement. The payment is made cashless to the specified bank account.
The commission-receiving customer takes care of the proper payment of taxes and duties himself.
§4 Privacy Policy
Resbau GmbH stores and uses the customer data of the advertising and referred customers to process the recommendation, in particular to be able to calculate the recommendation share of the customer. The data is transferred to an IT system and processed there. Data is passed on to customers for the purpose of paying out the participation. You can object to the storage of your data at any time for the future. To do this, send an e-mail to info@resbau.de or use the contact details given in the imprint of Resbau GmbH. However, data relevant to the contract can only be deleted after the statutory retention periods have expired.
§5 Final Provisions
(1)
German law applies to the exclusion of the UN purchase law. Compulsory provisions of the state in which the customer has his habitual residence remain unaffected. Contract language is German.
(2)
If the customer is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany, or moves his place of residence abroad after the conclusion of the contract, or his place of residence is not known at the time the action is filed, the place of jurisdiction is Cologne.
Place and date
customer signature
I. Purpose of data processing
Resbau GmbH collects, stores and uses the customer data of the advertising and referred customers to process the recommendation, in particular to be able to calculate the recommendation share of the customer. The data is transferred to an IT system and processed there. Data is passed on to customers for the purpose of paying out the participation.
Part 1
II. Legal basis for the processing of personal data in the Clients Refer Clients program:
a)
Payment and Transaction Information. Payment information such as bank details and other information such as the date and time of the transaction. We use this information to enable commission statements in connection with the provision of our services in the customer referral program.
If you are the customer, the processing is necessary for the performance of a contract between you and us and/or to take steps at your request prior to entering into a contract.
If you are not the customer, the processing is necessary for our legitimate interests and for the interests of our customers, namely the provision of our services.
b)
Contact information, such as address and full name, to
to process requests.
The processing is necessary for our legitimate interests, namely the efficient provision of our services and the handling of inquiries and complaints in connection with our services.
provide, maintain and provide our services to you.
The processing is necessary for our legitimate interests, namely the efficient provision of the services and the handling of inquiries and complaints in connection with our services.
communicate with customers and potential customers. This includes sending performance-related communications.
The processing is necessary for our legitimate interests, namely the provision of services and communication with customers and potential customers in connection with our services.
Send commission statements to clients in order to provide our services to clients.
The processing is necessary for the performance of a contract and/or to take steps at the request of the prospective customer prior to entering into a contract.
Send customers up-to-date news, notifications and marketing communications in accordance with customer preferences.
c)
Information about the products booked by the customer with us. Information relating to the subject or matter for which we have been engaged to provide services may contain personal information about customers. We use this information to
to provide the Services in accordance with the instructions of our customers and to tailor the Services to the needs of our users.
If you are the customer, the processing is necessary for the performance of a contract between you and us and/or to take steps at your request prior to entering into a contract.
If you are not the customer, the processing is necessary for our legitimate interests and for the interests of our customers, namely the provision of the services.
to promote our services, such as sharing your information for promotional publications or communications.
We only process your personal data for advertising and/or marketing purposes if you have given us your consent.
D)
Instructions, Comments and Opinions. If customers contact us directly, e.g. We record comments and opinions when customers fill out an online form, for example, by email, by phone, by post or when customers fill out an online form. We use this data to
To provide our services in accordance with the instructions of our customers and to respond to customers' questions, problems and concerns.
If you are the customer, the processing is necessary for the performance of a contract between you and us and/or to take steps at your request prior to entering into a contract.
If you are not the customer, the processing is necessary for our legitimate interests and for the interests of our customers, namely the provision of our services.
Customize our Services to meet the needs of our customers, to handle complaints made by or about customers in connection with the Services, and to improve our Services.
The processing is necessary for our legitimate interests, namely communicating with customers, tailoring our services to our customers and improving our services in general and for internal purposes.
The processing is also necessary for your legitimate interests and those of our customers, namely receiving the services.
We may use this information to promote our Services, such as promotional publications or communications.
We only process your personal data for advertising and/or marketing purposes if you have given us your consent.
E)
Information Provided by Third Parties. From time to time we may receive information about customers from third parties. We may obtain information from third parties to improve or supplement our existing information about customers. We may also collect information about customers that is publicly available. We may combine this information with the information we receive directly from customers. We use this information to:
to contact customers; and to perform our services in accordance with the instructions of our customers.
If you are the customer, the processing is necessary for the performance of a contract between you and us and/or to take steps at your request prior to entering into a contract.
If you are not the customer, the processing is necessary for our legitimate interests and for the interests of our customers, namely the provision of the services.
Contact customers, send you advertising or promotional material, or personalize our services or pre-populate forms.
The processing is necessary for our legitimate interests, namely tailoring our services to the customer.
We only process your personal data for advertising and/or marketing purposes if you have given us your consent.
Section 2
III. contradiction
You can object to the storage of your data at any time for the future. To do this, send an e-mail to info@resbau.de or use the contact details given in the imprint of Resbau GmbH. However, data relevant to the contract can only be deleted after the statutory retention periods have expired.
Section 3
IV. Data Deletion and Duration of Storage
The personal data within the framework of the customer referral program will be deleted or blocked as soon as the purpose of storage no longer applies. This is usually the case after one year, unless a commission statement has been made. This data will then be stored after 10 years, beginning at the end of the year in which the commission statement was made, in accordance with the statutory retention requirements for billing documents and then deleted.
Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.